Evaluation
Small business phone systems were once fairly limited in the functions and capabilities that you could get. Small business owners expect little more from their phone systems than to allow for multiple inbound and outbound calls simultaneously.
In today’s marketplace, those are pretty minimal expectations. If this is your current functionality, it’s fair to question whether your small business phone system is the right solution for you. Is the platform still working well enough to get ahead of the competition and stay there?
In thinking about your current phone system, it’s important to consider the advancements in phone system technology. How could these advancements improve your business? Even if you think your phone system is sufficient for now, scalability is important when planning for future growth.
Make sure to put together a wish list of all the features that you’d like your phone system to have. Taking the time to identify larger pain points will help you take your business to the next level. Small business phone systems have never had so many productivity-boosting features at such an affordable price point. The time to consider updating your small business phone system might be sooner than you previously thought.
